Travelodge Reviews and Complaints

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Travelodge Reviews

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  • feedback

    my daughter and i staying at travelodge hotel iam vary pleased with their service i also enjoy their pool and also vary friendly. rooms nice and clean also free breakfast and best of all wi-fi we enjoy staying here also vary close to the malls we foung everything near by,prices are vary affortable thankyou travelodge in 7190 s.sunland gin eloy az anna pelayo More...
    pelayo1423's Picture   pelayo1423    0 Comments   Comments
  • Have been charged 250 pounds for failed booking

    Traveloge wesbite declined my Axis Bank debit card twice. Yet, I can see a deduction of full charge of the hotel from account TWICE. Its a debit account. Unless, you declare, that you want the bank to revert the amount (TWICE), I wouldnt be able to get the money. British telecom people are regular users of your account. Third time, I have booked the same hotel room with my AMEX card. Transaction date:28th April 2011 Amount: INR 15478.18 (INR 7739.09 was charged twice, which is approx 250 pounds) First 10 digits of card number:4688 0524 60 Expiry date:07/19 I have... More...
  • complaint

    Why do you offer cancellation insurance on the Saver rate booking form online even though you have no intention of honouring it?on cancelling two double rooms due to the terrible snow throughout the UK on December 18th 19th 20th 2010 your terms and conditions state that customers have to be delayed on public transport for up to 6 hours(does that include o.a.p's and babies?abysmal More...
    soozeeD's Picture   soozeeD    0 Comments   Comments
  • manager

    We left our two pillows there where we stayed for 5 hrs. ,one afternoon, June 26,2010.We called Travelodge within one hour and they said they found them and would hold them. We told them we would pick up on return trip which was about 2 weeks and the girl at the desk said she could not find them. The manager refused to accept responsibility and threw something across the dress and said we can not be responsible for customers that leave things.I reminded him that his people said they had them and he should be in control of them or be responsible for them.He was continually rude and would not... More...
  • complaint regarding treatment

    I sent this complaint in about 4 weeks ago to their site ,on line, but never heard from them. This is regarding, the Travelodge in Tucsan,Isa Blvd.where we stayed on approximately June 26,where we stayed for about 5 hrs. We left and an hour later we noticed that our two personal pillows we had left them. I called them and they said they had them and we told them we would pick them up on our return from Texas to California. When we got there the girl on duty could not find them. She called the Manager who came down and rudely threw something across the desk saying they could not be... More...
    docc21's Picture   docc21    0 Comments   Comments
  • Revoke their franchise, please.

    My friend and I spent the 4th of July weekend at the Travelodge in Mountain Grove, MO (2010). The first thing we noticed wereall the out of order signs posted on the ice machines, two of the three pop machines and the juice machine in the room where they provide guests with a meager continental breakfast. When asked about the ice machines, the manager, in PJ's, bare feet and pillow hair, first gave us a blank stare and then mumbled they would be fixed that day. When we left three days later, only one ice machine was working. Our first morning in the breakfast area there was coffee, but... More...
    dejdej's Picture   dejdej    0 Comments   Comments
  • Horrible experience at La Mesa Travelodge

    Travelodge La Mesa kicked out my wife and kids, insulted and abused them, and ruined their vacation. I thought our experience was absolutely bizarre and horrible, but if you look for other comments on Google or travel sites they describe exactly the same scenario, going back years! I found more than 40. Everyone says "I can't believe what just happened!" I looked at other Travelodge reviews, to see if this kind of thing just happens at budget hotels, but no. Only this hotel has dozens of these nightmare reports in multiple reviews on multiple sites. Apparently it's... More...
    mredison's Picture   mredison    2 Comments   Comments
  • Free Breakfast

    In February 2009, my boyfriend and I stayed at the Travelodge in Port Richey, FL. It was clean, comfortable and quiet. One of the reasons we chose it was for the free continental breakfast, which was supposed to begin at 7:20 a.m. We wandered over a bit late - after 9 - and no breakfast. No sign of the caterers. No one knew where they were. We were given a cup of pretty good coffee, though. More...
    CatLover's Picture   CatLover    0 Comments   Comments

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