Travelodge Consumer Complaints All Reviews

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Travelodge Reviews

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  • complaint

    Why do you offer cancellation insurance on the Saver rate booking form online even though you have no intention of honouring it?on cancelling two double rooms due to the terrible snow throughout the UK on December 18th 19th 20th 2010 your terms and conditions state that customers have to be delayed on public transport for up to 6 hours(does that include o.a.p's and babies?abysmal More...
    soozeeD's Picture   soozeeD    0 Comments   Comments
  • complaint regarding treatment

    I sent this complaint in about 4 weeks ago to their site ,on line, but never heard from them. This is regarding, the Travelodge in Tucsan,Isa Blvd.where we stayed on approximately June 26,where we stayed for about 5 hrs. We left and an hour later we noticed that our two personal pillows we had left them. I called them and they said they had them and we told them we would pick them up on our return from Texas to California. When we got there the girl on duty could not find them. She called the Manager who came down and rudely threw something across the desk saying they could not be... More...
    docc21's Picture   docc21    0 Comments   Comments
  • Revoke their franchise, please.

    My friend and I spent the 4th of July weekend at the Travelodge in Mountain Grove, MO (2010). The first thing we noticed wereall the out of order signs posted on the ice machines, two of the three pop machines and the juice machine in the room where they provide guests with a meager continental breakfast. When asked about the ice machines, the manager, in PJ's, bare feet and pillow hair, first gave us a blank stare and then mumbled they would be fixed that day. When we left three days later, only one ice machine was working. Our first morning in the breakfast area there was coffee, but... More...
    dejdej's Picture   dejdej    0 Comments   Comments
  • Horrible experience at La Mesa Travelodge

    Travelodge La Mesa kicked out my wife and kids, insulted and abused them, and ruined their vacation. I thought our experience was absolutely bizarre and horrible, but if you look for other comments on Google or travel sites they describe exactly the same scenario, going back years! I found more than 40. Everyone says "I can't believe what just happened!" I looked at other Travelodge reviews, to see if this kind of thing just happens at budget hotels, but no. Only this hotel has dozens of these nightmare reports in multiple reviews on multiple sites. Apparently it's... More...
    mredison's Picture   mredison    2 Comments   Comments


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